For Pride Event a Point of Difference Project
1. General Information
This Refund Policy outlines how refunds are handled for registrations, purchases, and services provided by Pride Event a Point of Difference Project (“we”, “us”, “our”).
By completing a booking or purchase, you agree to this policy.
2. Cancellation by Participants
Participants may cancel their registration by submitting a written request via [email address].
Refund Schedule:
- Up to [30] days before the event: [50]% refund
- [29] days – 10days before the event: [30]% refund
- Less than [10] days before the event: no refund
(These timelines can be adjusted. I can set reasonable numbers for you.)
Non‑refundable Items:
- Processing fees
- Donations
- Special materials or merchandise already purchased
3. Late or Missed Attendance
No refunds are provided if:
- You arrive late
- You choose not to attend
- You leave the event early
- You miss parts of the program for personal reasons
4. Event Cancellation by Us
If Pride Event a Point of Difference Project cancels an event, participants may choose between:
- A full refund, or
- A credit toward a future event
We are not responsible for additional expenses such as travel or accommodation.
5. Event Changes
If we must adjust the schedule, location, or program—for example, due to weather, safety, or logistical reasons—this does not entitle participants to a refund unless the entire event must be canceled.
6. Force Majeure
In cases beyond our control (e.g., severe weather, natural disasters, public health emergencies), we may:
- Reschedule the event,
- Offer a credit for future events, or
- Provide a partial refund depending on circumstances.
7. Refund Processing Time
Approved refunds are processed via the original payment method within [14] business days.
Processing time may vary depending on banks or payment providers.
8. Contact for Refund Requests
For all refund inquiries, contact us at:
📩Refund@pride-event.de